Accessibility

Our Commitment to Accessibility:

Making Services Accessible for Everyone:

The Town of Goderich is dedicated to meeting the needs of all residents by providing accessible services and facilities. We understand and embrace the diverse needs of our community to ensure inclusivity for all.

Our Approach to Accessibility:

• Policies and Training:

We have developed policies, procedures, and practices that focus on integration, independence, dignity, and equal opportunity for people with disabilities. Our staff and volunteers are trained in the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), and the Ontario Human Rights Code.

• Accessibility Policy:

This policy ensures that our services, delivered by employees, agents, or volunteers, are accessible to those with disabilities. It includes guidelines for customer service, support person policies, service disruption notices, accommodations for service animals, document formats, and assistive devices.

• View Our Policies:
  • Integrated Accessibility Standards Policy and Procedures. 

Planning for the Future:

Our Multi-Year Accessibility Plan outlines our strategy for removing barriers within the community and ensuring accessibility for everyone:

2024 - 2029 Multi-Year Accessibility Plan

Resources:

• Reports and Plans:

• • Best Practices for Accessible Event Planning
  • 2025 Accessibility Compliance Report
• Webinars and Training:
  • Building Inclusive Volunteer Practices. 
  • AccessForward - Free Online Accessibility Training
  • Event Accessibility Guide - Huron County Accessibility Advisory Committee
  • Planning Accessible Events - Accessibility Canada
  • Accessible Events Checklist 

Website Accessibility with Recite Me:

Our website uses Recite Me to make browsing accessible for people with disabilities, language needs, or situational challenges. Click the Recite Me button on any page for customization and translation options.  

Feedback and Document Requests:

• Share your feedback:

If you have suggestions to improve our services:

• Inform a staff member who can help you complete a suggestion form if needed.
• We will respond with our action plan, further investigation, or reasons why we cannot implement the suggestion.
• Feedback is essential for identifying barriers and enhancing accessibility.

• Request Documents in Accessible Formats:
  • Contact us at 519-524-8344 or email us for documents in formats suited to your accessibility needs.

We continually strive to create an inclusive, accessible environment in Goderich and welcome your input to further this goal.